I often advocate the inclusion of real names when producing 'knowledge assets' resulting from Knowledge Elicitation discussions. Used with permission and sparingly, verbatim quotes his add veracity and a personal connection to the story.
Anecdote have written a very useful blog called 'Whodunnit' and added some sage advice about real names are and are not (for example negative experiences) . The caution about libel is also worth bearing in mind.
A highly recommended quick read for anyone involved in storytelling or producing written knowledge assets.
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