Showing posts with label KM. Show all posts
Showing posts with label KM. Show all posts

Friday, 8 February 2019

Favourite resources from a KM researcher and facilitator

The Innovation Network is a non-profit practitioners" network of large, predominantly blue-chip, organisations that share innovation and organisational learning practice.
As one of three facilitators for the network, my role is to look at how various emergent and innovative technologies are changing the way that work is done. This research is presented to the network in the form of masterclasses, roundtables, webinars and quarterly workshops. These are some of the sources I use: 
  • Essentials - The Future of Work: This is one of the weekly newsletters from Faveeo.com, which uses an AI-driven curation tool to find and follow the most trusted and valuable sources. I like the convenience of having an intelligent bot do the heavy lifting for me, with the results presented in a structured and well-designed newsletter. It covers blockchain, digital transformation, smart contracts, smart assets, industry 4.0, security and more.
  • Essentials - AI & ML: Another Faveeo newsletter, this covers AI and machine learning news, automation, robotics, AI in business, and data science. Other Faveeo newsletters include Future of Mobility, Future of Money, Future of News & Journalism, Future of Energy and Future of Food.
  • National Geographic - The future of medicine: I've been a paid subscriber to National Geographic magazine for over 30 years. It covers an enormous spectrum of topics but if there is a common theme it is human endeavour and innovation, which neatly fits in with my work for Warwick Business School. This article describes 12 innovations that will revolutionise the future of medicine, from bionics to virtual reality consultations.
  • CognitionX: This (free) subscription daily curated news service covers all things AI. It's a useful resource for keeping updated on technology, services and products in this fast-moving domain. It provides filters for topics, industry sectors, products, technologies and use-cases. It's part of my "must read" list at the start of each day.
For fun:
  • Josh Bernoff's writing: His blog has a slightly irreverent title but I enjoy the no-nonsense style of blogger and author Josh Bernoff at Without Bullshit. Josh and Charlene Li co-authored the best-selling book "Groundswell". Josh is a fairly acerbic critic of poor writing style, particularly corporate communications and marketing messages that use passive voice and jargon. His blog includes some useful tips to improve customer communication and detect fake news. 
An article in Jinfo I found particularly interesting:
  • Given my current interest and research into all things AI, I was drawn to the article by James Mullan on "How technology is transforming the legal sector". Though the title refers specifically to legal, the article was broader, looking at the role of the information professional for identifying the most appropriate information and tasks to apply to AI tools, and training users on how to effectively utilise these tools. I wonder how many information professionals recognise the important role they can play in the successful adoption of AI?

I hope you find some of these resources useful to you in your search for knowledge. The world of work is changing....very quickly! 

Steve Dale
KIN Facilitator

Friday, 7 September 2018

Enabling Technology Announcement: New Roundtable Event: Supercharge Collaboration With O365, 16 Oct 2018

The most recent Enabling Technologies Survey (conducted April – May 2018) identified two topics that could potentially be combined into one Roundtable event, namely the generic 'Collaboration Tools & Technologies' and the more specific 'Sharepoint/Office 365'. Whilst recognising that KIN Member organisations are using a wide variety of technologies and platforms for user engagement, collaboration and knowledge sharing, (e.g. Jive, G-Suite, Facebook for business, Wikis, Microsoft etc.) it is proposed we focus primarily on Sharepoint and O365 for this Roundtable.

Recognising that our member organisations are at different stages of their implementation journey from Sharepoint to O365, this Roundtable provides an ideal opportunity for knowledge sharing between those at the beginning of their journey and those who are just starting it.
As with previous Enabling Technologies events, we don't just talk about the technologies themselves, but look at the pragmatic issues around their implementation and effective use.
For this Roundtable, we are seeking:
  1. People who have knowledge to share about …
  2. People who want to know more about ….
  • Sharepoint Online
    • Searching for Information using Delve 
    • Understanding document libraries 
    • Using Groups/Team Sites for collaborative working
    • Setting up Communities of Practice 
    • Grouping and Sharing documents using Boards 
  • OneDrive for Business
    • Navigating OneDrive
    • Uploading content
    • Sharing Documents and Collaborating
    • Synchronising OneDrive to the Desktop
  • Skype for Business
    •  Communicate using Instant Messaging, Voice and Video 
    • Setting up Group meetings 
    • Integration with Outlook 
    • Sharing – Presentations, Content/Screen, Polls, Virtual Whiteboard
  • Office Desktop Applications
    • What's new in Outlook, Word, Excel, PowerPoint?
    • Creating and editing documents in 'The Cloud' 
    • Sharing documents and collaborating with colleagues online
  • Strategies for encouraging user adoption and engagement     

When registering for this event, it would be helpful if you would indicate whether you have knowledge to share, or whether you are there to learn.


Full details can be found on this event page:
Roundtable: Supercharge Collaboration With O365'

Wednesday, 15 August 2018

Augmented and Virtual Reality in the Workplace


Recent ‘innovation’ themed KIN Quarterly workshops have included “Reimagining the Innovative Organisation”, “The People Side of Innovation” and AI-augmented decision making. We continue the series for our Autumn Workshop (10/11 September) looking at how innovative technologies are shaping the way that work is done. We will look at how immersive technologies, such as augmented reality (AR) and virtual reality (VR), have transitioned from game-playing to serious business applications.

The emphasis will be on the business application of the technology rather than how the technology works. We will hear (and see) from pioneers in the practical application of AR and VR to solve real world business problems. There will be case studies from PwC, Severn Trent Water and the National College. The best way to understand the potential of these technologies is to actually try them out. Participants will be able to ‘immerse’ themselves in some of the AR and VR applications in our “Showcase” demonstrations from Kazendi, Cognitant, and Mbyronic.

Examples of business and operational tasks to which AR and VR bring benefits are: 

  • Hands-free tasks: From engineering to medicine, the ability to access information and digital objects through AR and VR devices.  Examples: AR to enable engineers to see inside complex machinery by overlaying a design schematic. Allowing employees to check judgements, consult models or literally ‘see-through’ the problem.

  • Visualisation of data, objects, projections and models: AR and VR technologies allow for visualisations of all kinds to be shared between teams within their working environment. Example: AR used to enable architects or product designers to share models with clients. 

  • Improving teamwork, collaboration and communication: AR and VR have real potential to facilitate remote working and virtual team-working. Example: Team or project co-presence / virtual meeting in digital environments.

  • AR and VR can provide cost-effective solutions for knowledge-intensive training on high-value assets. Example:  Virtual ‘on-the-job’ training in simulated hazardous environments.

KIN events always strive to balance academic and experiential learning. We will will start the day with a thought-provoking keynote from Dr Fridolin Wild. Fridolin has undertaken significant research into performance augmentation and enhanced learning techniques provided by Augmented, Virtual and Mixed Reality applications.

This workshop is not a glimpse into the future or ‘what might be’, but a practical exploration of what business and industry innovators are doing now to augment human capabilities and change the way that work is done.  But you need to experience this rather than read about it. If you're sceptical, I’m sure you'll come away more excited than you thought you would be.

KIN members can register to attend the workshop by contacting Jane at kin@wbs.ac.uk. Please register by 29th August.
Not only, but also….
Previous KIN members (alumni) are invited to join current members on Monday 10th September from 2.30pm - 5.00pm for a guided tour of the Warwick Manufacturing Group (WMG). WMG provides innovative solutions to industry; through research, education and collaboration. The tour will include a visit to the Manufacturing Automation Centre, where they use immersive technologies and advanced 3D imagining. We will also visit the Autonomous Vehicle development centre where we will be able to try their simulator. This will be followed by a networking dinner in the evening. KIN alumni should let Jane at kin@wbs.ac.uk know if you’d like to attend the tour and the networking dinner by 29th August.

Wednesday, 10 January 2018

Science Fiction (Sci-Fi) as a Stimulus For Innovation

As part of my role as a Facilitator for Warwick Business School’s “Knowledge & Innovation Network” (KIN), I was privileged to be invited to a Sci-Fi Symposium organised by the Defence, Science &Technology Laboratory (Dstl). The event took place just before Christmas 2017, and was led by Dr John Carney, Principal Scientist and Mrs Caz Pitt (Innovation Process & Culture Lead) at Dstl. , The aim of the Symposium was  to explore whether the stimulus of Science Fiction might enable the development of new solutions and provide unexpected insights into future security and military challenges.

With this year’s schedule of events for KIN being focussed primarily on innovation practices and techniques, I was interested to learn whether the format for this event could be applied more generally as a stimulus for innovation within other KIN member organisations, or adapted as a model for the wider public and private sectors. I think we would all agree that British industry is facing an uncertain future, and we must be able to survive and thrive in an increasingly competitive global market. We can only do this with innovative products and services, delivered at competitive prices and assured quality.

The objectives for the symposium were defined as follows:

·       To provide a forum for verbal interaction between Science Fiction writers, Academics with a specialism in science fiction and/or creative writing, scientists and other interested parties from across the Ministry of Defence and wider Government.
·       To educate Government scientists in the value of creative writing and thinking differently.
·       To stimulate small group discussions on (pre-prepared) defence and security challenges through the perspective of science fiction with a view to generating new insights and ideas
Having set the context for the day, we heard from various academics and Sci-Fi authors who provided short briefings with the aim of providing stimulus for the group discussion activities that followed, as follows:

·       Dr Ping Zheng (University of Canterbury) and Dr Victor Callaghan (University of Essex) on how science fiction and fantasy have been used to stimulate innovation.
·       Alastair Reynolds – former Space Scientist turned Sci-Fi author
·       Nicole Devarenne - Lecturer in English and Film Studies with special interests in South African literature and film, science fiction and speculative fiction
·       Sean McFate – Expert in Future of War, author and novelist, including Tom Locke novels.
·       Nick Harkaway – Sci-Fi author, who reminded us that Sci-Fi is not always good at predicting the future.
Interspersed with the scene setting and networking activities, the core part of the day was based around small group discussions on 11 different challenges. The challenges were set by various Dstl subject matter experts and consisted of a broad theme and a summary briefing, setting out the problem or challenge and what was required from the group. Members of the 11 groups were allocated based on the preferences they had selected as part of the pre-symposium delegate instructions. Each group discussion lasted for 1 hour, and was led by a Dstl presenter and supported by a Dstl rapporteur, who summarised the outcomes from the discussion as part of a plenary feedback at the end of the day. The symposium was organised such that participants were able to contribute to at least two group discussions during the day.

Just to give some context to the group discussions, the headline topics for the 11 challenges were as follows:

1.     Radiation Protection for Humans
2.     Digital Diplomat
3.     Safe Spaces
4.     Human Behaviour in Smart Environments *
5.     Defence (in)efficiency: what does the future hold?
6.     Making our people more capable, in less time *
7.     Understanding and Exploring Threat
8.     Please report to the information assurance bureau for re-education
9.     Societal reactions to new technologies
10.  Expeditionary Warfare
11.  Where’s the baddie?
I think you will see from the above that - with some obvious exceptions – many of the topics could apply to just about any organisation seeking innovative ideas for improving performance.  The two groups that I participated in are shown asterisked, specifically chosen because the subject was fairly generic and played more to my personal knowledge and experience.

The key dynamic which (I believe) contributed to the overall success of this seminar, was the ‘free-thinking’ stimulus developed initially from the pre-workshop presentations, and the diversity of knowledge, experience and personality within each discussion group. Either by accident or design (I think the latter), each group had a blend of academics, Sci-Fi authors, subject matter experts and practitioners. An unusual mix, some might say, and the logistics of assembling such a cohort cannot be underestimated.

I don’t have the detailed outcomes from all of the discussion groups, but the two groups I participated in generated a number of new ideas that haven’t previously been explored by Dstl. Of course, turning these ideas into practical solutions may not be always possible, and this may ultimately be the measure of success for this type of seminar. However, based on my own experience, and with reference to the title of this blog, I think that Sci-Fi did indeed provide a stimulus for innovation in our discussions.

The question is, whether the overall approach could be a template for any organisation or sector that is serious about wanting to innovate or challenge institutional inertia. The cost and logistics of assembling the diversity of talent will be a major factor, but I think the process is scalable, i.e. a focus on fewer challenges with fewer participants. I don’t think it has to necessarily include a Sci-Fi element (though this might be useful for more technologically-oriented organisations) but does need to include participants with imagination and creative skills.
Authors and novelists seem to fit this criterion, but it would be useful to explore other creative arts, such as musicians, artists, actors etc., people who are more likely to think differently to civil servants or corporate employees. Innovation means doing things differently, and that starts with thinking differently. This will no doubt be the challenge for many organisations, moribund in “group think”.

Dstl will be presenting the lessons learnt and some highlights from this Sci-Fi Symposium at their showcase stand at the KIN Spring Workshop, The London Shard, 22nd March 2018. Not to be missed!


Other Reference Links:

Steve Dale

KIN Facilitator