Friday, 19 October 2012

Last week I facilitated a KIN Members' site visit to Schlumberger. (See the KIN Calendar entry for November 11 here

We were delighted that Schlumberger - who were previously KIN members - were prepared to share with us their latest insights and tools in knowledge management.

As the host,  Dave Staughton described and showed to us their family of knowledge management initiatives.

As always with these type of events, the real value came not only from learning from Dave's experience at Schlumberger, but just as much from the discussion with and input from the other attendees. They were able to relate what Dave was showing us to their own environments and provide alternative viewpoints and valuable insights into tools, techniques and processes - what works and what doesn't.

My biggest single takeout form the day was that KIN should organise these events more frequently between KIN member organisations. The learning you get from spending just a few hours focussing on how a single organisation has addressed KM issues which are common to most organisations can be just as rich - if not richer - than the learning you get at any of our other events.

So, KIN members! Who's going to volunteer to host the next one ? Let me know in the comments or via email. I'd love to hear from you.

Oh, and I liked Dave's take on the perennial debate over the use (or not) of the term 'Knowledge Management'. Schlumberger have no problem using the term. For them, KM is 'Management for Knowledge' as opposed to 'Management of Knowledge'. It is the management of people, processes and systems that enables knowledge to flow around the organisation.

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