Image by jaygoldman via Flickrorganisation by making best use of tools that are available to help people to connect, both within and outside of the organisation. The focus was not just on the tools themselves, but on how to use the tools effectively to maximise the value of the connections made.
As is always the case with KIN events, discussions in the breakout sessions ranged far and wide (not always keeping to the topic in hand). At one point I found myself trying to convince a member of the usefulness of an RSS reader. In a 'aha' moment, she suddenly said "Oh, you mean it's like a CCTV control room for the Web". I thought this was such a nice analogy, I wanted to share it here.
And for those that want to know what all the fuss is about, I'll just refer you to my earlier posting on the subject 'The RSS Evangelist'